Today, people started distancing themselves from brick-and-mortar stores. It is evident now that novel coronavirus is far more infectious than people have anticipated. Covid-19 has severely impacted the normal lifestyle, and most of the people today rely on an e-commerce store for purchasing a wide variety of items, from groceries, consumer electronics, and merchandise to medicines.
With a great surge in online shopping, we, at Shops Basket, have also been following the government’s guidelines and adopt necessary measures to ensure the safe delivery of products at the consumer’s doorstep.
However, many consumers would be apprehensive of online shopping, as chances of contamination cannot be ruled out with online delivery of products. But you need not worry at all if you shop online on Shops Basket. We have created a 100% safe online shopping environment for our customers.
Changing Shopping Trends: Online grocery shopping had never such a huge share before the coronavirus outbreak. Today, people even in small towns and villages prefer to go online for buying groceries for their household. Besides, customers are greatly motivated to shop for health and safety products from online stores. Items like, hand sanitizers, disinfectants, hand gloves, face masks, and other such items are today in great demand like never before.
Online Payment: Instead of choosing the ‘cash on delivery’ option, we educate customers to choose a digital payment option. At Shops Basket, we accept payments via internet banking, debit cards, and credit cards. By choosing an online mode of payment, a customer can embrace a contactless delivery and remain protected from any kind of virus infection.
Limited or No-contact: It is believed that the Covid-19 the virus would survive on the packet of an item from the time it is packed and delivered at your doorstep. Our delivery boys are trained to limit contact with the buyers while delivering the parcel. Instead of handing over the packets, they are told to leave the packets at the doorstep of the customer. Buyers are encouraged not to touch the parcels immediately after the delivery. If possible, the packets should be left untouched for at least 48 hours.
Sanitization of Parcels: At every step from packaging items to delivering the parcels, packets are sanitized carefully by our staff. This makes sure that the contamination is not passed on from one hand to another. Thus, our customers can rest assured that the parcels reaching their doorstep have negligible chances of contamination.
Conclusion: Customers are making their best effort to adapt to this pandemic time. The time is uncertain, but we are trying our best to overcome business uncertainties due to the Covid-19 crisis. We are an ever-evolving e-commerce company, and we continue to serve our customers with all safety measures in place. With an aim to support the e-commerce eco-system in the pandemic times, Shops Basket keeps a track of the changing consumer behavior and stocks up items that customers are buying more for their household.